How to Submit NSFAS Missing Documents

The National Student Financial Aid Scheme (NSFAS) is a program funded by the South African government that provides financial support to eligible students. However, applicants may sometimes see a ‘Missing Documents’ status on their NSFAS application. This guide will help you understand what to do when you see this status, how to identify the missing documents, and how to submit them.

How do I find missing documents on NSFAS?

The ‘Missing Documents’ status on your NSFAS application means that some required supporting documents for your application are not yet submitted. If you see this status, you have the option to submit an appeal within 30 days of receiving the ‘Missing Documents’ application status.

How do I find missing documents on NSFAS?

To identify which documents are missing from your NSFAS application, you should log into your MyNSFAS account on the NSFAS website. Navigate to ‘Track Funding Progress’ from the top menu. In the ‘Tasks’ section, click on the ‘Missing Documents’ link. This will take you to a page that lists the missing documents that need to be uploaded.

Submitting Missing Documents to NSFAS

Here are the steps to submit missing documents to your NSFAS application:

1. Log into your MyNSFAS account on the NSFAS website.
2. Navigate to ‘Track Funding Progress’ from the top menu.
3. In the ‘Tasks’ section, click on the ‘Missing Documents’ link.
4. You will see a list of the missing documents that need to be uploaded.
5. Click on the ‘Upload’ button next to each missing document.
6. Select the document from your computer or device and upload it.
7. Make sure the document is in the correct format and size as specified.
8. After uploading all the missing documents, click on the ‘Submit’ button.

Once you have uploaded the missing documents, your application status will change to ‘Pending’ while NSFAS verifies the uploaded documents. It’s important to upload all the required missing documents within the specified deadline to avoid any delays or cancellation of your funding.

If you have any questions or concerns about the document upload process, you can contact the NSFAS contact centre via 08000 67327 or email info@nsfas.org.za for assistance.

You can also email the documents to NSFAS at the designated email address, which is missingdocuments@nsfas.org.za.

Conclusion

Remember, the verification process by NSFAS can take from a few days to a few weeks. However, during peak application periods, such as the start of the academic year, the verification process may take longer. This highlights the importance of submitting your application as early as possible, allowing enough time to resolve any administrative issues.