How to Change my NSFAS eWallet PIN

The National Student Financial Aid Scheme (NSFAS) provides crucial financial support to South African students pursuing higher education. One of the features of this support is the NSFAS eWallet, which allows students to manage their allowances. However, there may be times when you need to change your NSFAS eWallet PIN. This article will guide you through the process.

How to Change NSFAS eWallet PIN

Method 1: via My NSFAS Account

The most straightforward way to change your NSFAS eWallet PIN is through your My NSFAS account on their website.

To update your My NSFAS account PIN, follow these steps:

Log in to your My NSFAS account.
Navigate to the ‘Wallet’ tab.
Enter your old PIN and choose your new PIN (which must be five digits long).
Finally, click the save button to save your changes.

Remember to keep your new PIN secure and avoid sharing it with anyone.

Method 2: Via SMS

Dial the SMS code prompt *134*176#.
Select the ‘change PIN’ option and send it.
Input your existing PIN and send it.
Enter your new desired PIN and send it.
To confirm, re-enter your new PIN and send it.

By following these steps, your PIN change will be successfully completed.

How to change NSFAS eWallet number via my NSFAS portal

Access the My NSFAS portal.
Navigate to the ‘update my details’ section.
Modify your cell phone number in the provided field.
After receiving an SMS notification, verify the change by dialing *120*176#.
Follow the instructions provided in the prompts to complete the verification process.

Unable to Change Your NSFAS eWallet number?

If you’re having trouble changing your NSFAS eWallet number, you can reach out to NSFAS for help. You can do this by sending them a direct message on social media, using the chat tool on My NSFAS, or emailing them.

If you don’t have access to the original phone linked to your eWallet, you’ll need to contact the NSFAS contact centre at 08000 67327 or email info@nsfas.org.za for help.

Before your eWallet number can be changed, you’ll need to verify your identity by providing your ID number and personal information. Make sure the new eWallet number you provide is correct and belongs to you to avoid any issues with your funds.

Please note that changing your eWallet number might cause delays because the new number needs to be verified and updated in the system.